How do I enter a code on Disney+

You need to enter a code on Disney+ to either activate a new device or redeem a subscription. The process is different depending on which type of code you have. Here is how to handle both situations.

Activating a Device with a Code

You use an activation code to log into your Disney+ account on a new device, like a smart TV, game console, or a streaming media player. This method saves you from typing your email and password with a clumsy TV remote. The process uses two screens: your TV screen and a second device like a phone or computer.

First, you need to get the code.

1. Turn on your TV or streaming device.
2. Open the Disney+ app. If you do not have it, go to your device’s app store, search for “Disney+”, and install it.
3. Select the “Log In” button.
4. The app will display an 8-digit activation code on your TV screen. The screen will also instruct you to visit a specific web address.
5. Keep this code visible on your TV. It is time-sensitive and will expire after a few minutes.

Next, you enter the code on the Disney+ website.

1. On a separate device, like your smartphone or computer, open a web browser.
2. Go to the web address shown on your TV screen, which is disneyplus.com/begin.
3. The website will ask you to log into your Disney+ account. Enter your email and password.
4. After you log in, you will see a box asking for your code.
5. Type the 8-digit activation code from your TV screen into the box on the website.
6. Click the “Continue” button.

Once you submit the code, the website will process it. Your TV screen will automatically refresh. You will then be logged into your Disney+ account on your TV, ready to start watching.

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Redeeming a Subscription or Gift Code

A redemption code is different from an activation code. You use it to apply a subscription to your account. You get these codes from gift cards, promotional offers, or bundle deals. You do not enter this code in the Disney+ app.

1. Open a web browser on your computer or smartphone.
2. Go to the redemption website at disneyplus.com/redeem.
3. You will see a field that says “Enter Code.”
4. Type your redemption code into this field. These codes are often a mix of letters and numbers and can be longer than the 8-digit activation codes.
5. Click the “Redeem” button.

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1. The website will then ask you to create a new Disney+ account or log into an existing one. If you already have an account, the subscription will be added to it. If you are new, you will need to provide an email address and create a password.
2. Follow the remaining prompts to finish setting up your account. You may need to enter payment information for automatic renewal after your redeemed subscription period ends.

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If You Have Problems

If your code does not work, check a few things. For an activation code, make sure you entered it correctly at disneyplus.com/begin. These codes expire quickly, so if you waited too long, you need to get a new code from the Disney+ app on your TV.

For a redemption code, double-check for typos. Confirm the code has not expired. If problems continue, you will need to contact Disney+ support for assistance. Clearing your browser’s cache and cookies can also fix website issues.